Terms of Service

1. Who may use the Service

Minimum age. You must be at least 13 years old to use the Service. If you are under 13, you may not create an account, use the Service or give us any personal information.

Users under 18. If you are under 18 (or under the age of majority where you live, if that is higher), you may use the Service only with the permission of a parent or legal guardian who has read and agreed to these Terms and the Privacy Policy on your behalf. When you create an account (with email or with Google), you confirm your age range and, if you are under 18, that you have that permission. Accounts for students under 18 can only be student accounts. A parent or guardian may withdraw their permission at any time by emailing admin@prepvora.com, and we may then suspend or delete the account.

Account types. Accounts are student, parent, teacher, tutor or school accounts, and each type sees its own workspace. A parent account can follow a student’s progress only after the student accepts the parent’s invitation (see Section 11). Teacher, tutor and school accounts can create classes that students choose to join.

Parents and guardians. A parent or guardian who allows a minor to use the Service (a) agrees to these Terms both personally and on the minor’s behalf, (b) is responsible for the minor’s use of the Service and for all payments, and (c) should supervise that use. References to “you” include the parent or guardian where the context requires.

Schools and organizations. If you use the Service on behalf of a school, tutoring center or other organization, you confirm that you are authorized to bind it to these Terms and that it has obtained every consent the law requires from students and parents.

Where the Service is unavailable. You may not use the Service if you are barred from doing so under the laws of India or of the country where you live, or if you are located in a country or on a list subject to applicable trade sanctions.

2. Your account

You must give accurate, current and complete information when you register and keep it up to date. Each account is for one individual student only and is personal to you. You may not share, sell, rent or transfer your account or let anyone else use your login, and you may not create multiple accounts to get around free-plan limits or trials.

You are responsible for keeping your password confidential and for everything that happens under your account. Tell us immediately at admin@prepvora.com if you suspect unauthorized access. You must verify your email address (using the code or link we send) before you can use the app, and we may ask you to verify your identity again. You can add two-step verification with an authenticator app and sign out of every device from your security settings. We may refuse a username or display name that is offensive, misleading or impersonates someone else.

3. The Service and changes to it

We provide online practice for the Digital SAT, PSAT and ACT, including practice questions, full-length adaptive practice tests, score estimates, study plans, analytics, AI tutoring and related tools. Free plans are subject to the usage limits shown on our Pricing page and in the app, which we may change.

• Free plan tests. On the Free plan, full-length SAT practice tests are limited to the Blueprint diagnostic plus a set number of practice tests over the life of the account (not per month), as shown on the Pricing page and in the app. Monthly and daily limits on practice questions and AI features also apply.
• When usage counts. A full-length test counts toward a test limit only once you have answered a minimum number of its questions; restarting a test that already counted does not count again. Re-attempting questions you previously missed (in a review set up to the size the app allows) does not count toward the daily practice limit. Diagnostics and tests assigned by your teacher are not counted toward your own test limits.
• Streaks, XP and badges. Streaks (including automatic streak freezes), XP, badges, ranks and similar features are motivational tools. They have no monetary value, cannot be transferred, and we may change how they are calculated.
• Calendar reminders. If you add a daily reminder or export your study plan, the app builds a calendar file on your device for you to import into your own calendar app. The Service does not send push notifications.

We continuously improve the Service, so we may add, change, suspend or remove features, content, question banks, limits or plans at any time. If we remove a core feature of a paid plan during a period you have already paid for, you may ask for a pro-rated refund of the unused part of that period, which is your sole remedy for that change.

We do not promise that the Service will always be available, uninterrupted, error-free or compatible with every device. We may carry out maintenance, and features marked “beta”, “preview” or “experimental” may be unreliable.

Apps and downloads. We grant you a personal, revocable, non-transferable license to install and use our PWA and desktop application on devices you own or control, solely to access the Service. The apps may update automatically. You may not modify, redistribute or reverse engineer them except as the law expressly permits.

4. Plans, free trials, billing and automatic renewal

Prices. Prices for paid plans (currently Starter, Pro and Elite) are shown on our Pricing page and at checkout, in US dollars unless stated otherwise. Prices exclude any taxes, duties, bank charges or currency-conversion fees that your bank, card issuer or government may apply, which you are responsible for. Where we are required to collect a tax, it will be shown at checkout.

Payment processing. Payments are processed by Stripe, Inc. and its affiliates (“Stripe”), subject to Stripe’s own terms. We never receive or store your full card number. You authorize us and Stripe to charge the payment method you provide, and you confirm you are authorized to use it.

Free trial. Where a paid plan includes a free trial (currently 7 days), you will not be charged during the trial. Unless you cancel before the trial ends, your subscription starts automatically and your payment method is charged the plan price at the end of the trial and at the start of every billing period after that. Free trials are limited to one per person, email address and payment method; if you have had a Prepvora subscription before, checkout will charge you immediately and tell you so. We may decline or end a trial we believe is being abused. We will email you a reminder before a free trial converts to a paid subscription. We do not offer paid (for example, $1) trials, and any older offer describing one is withdrawn.

90-day passes. A pass is one payment for 90 days of access to the selected plan. It has no free trial and does not renew automatically. Daily and calendar-month usage limits continue to apply. A full refund ends pass access.

Automatic renewal. Subscriptions are billed in advance for each billing period (monthly unless otherwise shown) and renew automatically at the then-current price until you cancel. By subscribing you give us and Stripe standing authority to make these recurring charges. For cards issued in India, recurring charges follow the Reserve Bank of India’s e-mandate rules, which may include additional authentication and pre-debit notifications sent by your bank or by Stripe.

How to cancel. You can cancel at any time from your account settings (Settings → Subscription → “Manage billing”, which opens the Stripe customer portal) or by emailing admin@prepvora.com from your account email. Cancellation stops future charges. Unless you are eligible for a refund under the Refund Policy, your paid access continues until the end of the billing period you have already paid for, and no partial-period refunds are given.

Price changes. We may change plan prices. We will give existing subscribers at least 30 days’ notice by email or in the app before a price increase takes effect, and the new price will apply from your next renewal after the notice period. If you do not agree, you can cancel before it applies.

Failed payments. If a payment fails, we or Stripe may retry it, and we may downgrade or suspend paid features until payment is made.

Promotions. Discount codes, promotional prices and offers are subject to the conditions stated with them, have no cash value, cannot be combined, and may be withdrawn at any time before they are redeemed. Codes have eligible-plan, expiration, and redemption restrictions shown with the offer. A promo purchase starts paid access immediately, without a free trial. A first-payment discount applies only to the first paid period; monthly subscriptions renew at the regular price after the stated discount duration. This pricing update does not change an existing subscription’s price or allowances.

Invite a friend. Students can share a personal invite link. When a new student signs up through it, verifies their email address and completes the qualifying practice shown on the invite card, the new student and the inviter each receive one bonus full-length practice test. The following rules apply:

• Only new accounts qualify: the account must be created after the invite link was opened, and the invite is linked to it only shortly after sign-up. An account can be credited to only one inviter, and only once.
• Inviting yourself does not count, including through a second account that uses the same mailbox (we treat addresses that differ only by capitalization, “+” tags or Gmail dots as the same mailbox).
• An inviter can earn only a limited number of bonus tests in total; the invite card shows when you have reached the limit. Students who join with your link still receive their own bonus test.
• A bonus test is used only when a full-length test would go beyond your plan’s test allowance, and it is used up once that test counts (see Section 3).
• Bonus tests have no cash value, cannot be transferred, sold or exchanged for money or credit, and are not refundable. The invite program is separate from our Affiliate Program and pays no commission.
• We may withhold or reverse bonus tests obtained through fake or duplicate accounts, automated activity or other abuse, and we may change or end the invite program at any time.

Chargebacks. If you think a charge is wrong, please contact us first — most issues are resolved within days. If you file a chargeback for a charge you authorized and that is not eligible for a refund, we may suspend your account while the dispute is open, and we may contest the chargeback and recover any amount owed.

5. Refunds

Refunds are governed by our Refund Policy, which forms part of these Terms. In short: first-time subscribers may request a full refund within 14 days of their first paid charge; renewals are generally non-refundable; and billing errors are always corrected. Nothing in these Terms limits any refund right that the law of your country gives you and that cannot be excluded by contract.

6. The Score Guarantee

Certain paid plans include a Score Guarantee. Its eligibility conditions, the number of points guaranteed and the claim procedure are set out on our Score Guarantee page, which forms part of these Terms and controls if it conflicts with this section. The following general rules also apply:

• What you get. If you meet every condition and do not achieve the guaranteed improvement, your remedy is a refund of the subscription fees you actually paid for the guaranteed plan, as described on the Score Guarantee page, paid to your original payment method. This is your sole and exclusive remedy relating to your test scores or results.
• Verification. We may ask for your official score report and may verify it with the College Board, ACT, Inc. or through their official score-verification services. Altered, borrowed or fabricated reports, shared accounts, or activity designed to meet the conditions without genuine study (for example, automated answering) void the claim, allow us to recover any amount paid and may lead to termination.
• One claim per student. A student may make only one successful guarantee claim across all accounts and plans.
• Changes. We may change or withdraw the Score Guarantee for new subscriptions at any time. Changes do not reduce the guarantee for a subscription period that started before the change was published.

7. No affiliation with testing organizations

Prepvora is an independent educational service. SAT®, PSAT/NMSQT® and AP® are registered trademarks of the College Board. ACT® is a registered trademark of ACT, Inc. Bluebook™ is a trademark of the College Board. Desmos® is a registered trademark of Desmos Studio PBC. None of these organizations is affiliated with, sponsors or endorses Prepvora. We use their names only to identify the tests our Service helps you prepare for. Official test policies, formats, dates, scoring and fees are set solely by those organizations and may change; always confirm them on the official websites.

8. Educational content, score estimates and results

The Service is for personal study and practice. Our questions, explanations, scaled scores, percentiles, score predictions, concordance conversions and study plans are estimates and educational aids, not official scores, and may differ from what you receive on the real test. Although we work to keep content accurate, some questions, answer keys or explanations may contain errors; please report anything you think is wrong and we will review it.

Your results depend on many factors outside our control, including your starting point, effort, health and the test itself. We do not promise any particular score, score increase, percentile, scholarship or college admission, except the refund remedy under the Score Guarantee. Testimonials and examples describe individual experiences and are not a promise that you will achieve the same results. See our Disclaimer for more.

9. AI features

Some features (including the Vora AI tutor, AI explanations, the AI coach, insights and question “remixes”) use artificial intelligence, including models provided by third parties such as Google and Groq.

• AI can be wrong. AI output is generated automatically, may be inaccurate, incomplete or inconsistent, and is not reviewed by a human before you see it. Check important answers against the official explanation or your teacher. Do not rely on AI output as professional, academic-counseling, medical, legal or financial advice.
• Your inputs. You keep ownership of what you type. You give us permission to process your inputs and send them to our AI providers solely to generate responses, operate and secure the feature, and improve Prepvora as described in our Privacy Policy. Do not enter sensitive personal information (for example, government ID numbers, health information, passwords or other people’s personal data) into AI features.
• Outputs. Subject to these Terms, you may use AI outputs for your own personal study. Outputs may be similar to outputs given to other users, and we do not guarantee that they are unique or free of third-party rights.
• When AI help is available. In-question AI help (such as hints, nudges and walkthroughs) is available only in Question Bank practice that you start with AI mode turned on. It is not available during full-length tests, diagnostics, class assignments or other assessments. We record a summary of the AI help you used (how many requests and of which type, not the text of your conversations); it may be shown with your results to a teacher for class work and to a connected parent if you share test results with them.
• Fair use. AI features have usage limits by plan. You may not use them to generate harmful, illegal, hateful or sexual content, to try to extract our prompts, question bank or system instructions, or to bypass safety measures.
• Wellbeing. Our AI is a study tool, not a counselor. If you are feeling overwhelmed or unsafe, please speak to a trusted adult or contact your local emergency or helpline services.

10. Acceptable use

You must follow our Acceptable Use Policy, which forms part of these Terms. Among other things, you may not scrape, copy, download in bulk, redistribute or resell our questions, explanations, tests or software; use any part of the Service to train, fine-tune, benchmark or evaluate machine-learning or AI models; reverse engineer the Service; circumvent usage limits, security or anti-cheating measures; share your account; or use the Service to share or obtain live or confidential content from real test administrations.

11. Intellectual property and your content

Our content. The Service and all of its content — including our original questions and explanations, question variants, tests, software, adaptive and scoring logic, designs, text, graphics, logos and the “Prepvora” and “Vora” names — are owned by or licensed to us and are protected by copyright, trademark and other laws. Subject to these Terms and payment of any applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Service for your own non-commercial educational use. All rights not expressly granted are reserved.

Your content. You keep ownership of content you submit, such as your name, profile photo, messages, notes and uploaded score reports (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process and display Your Content only as needed to operate, secure, provide and improve the Service and as described in our Privacy Policy. This license ends when Your Content is deleted from our systems, except for copies we must keep by law or that remain for a limited time in backups. You confirm you have the rights needed to submit Your Content and that it does not violate the law or anyone’s rights.

Sharing with other people. Some features show your information to people you choose:

• Study friends you connect with by invitation can see your name and test date, plus the progress you choose to share (such as your weekly XP on the friends leaderboard).
• Parents. A parent or guardian who invites you, or whom you invite, sees your progress only after you accept the connection, and only the categories you choose to share. You can change those choices or disconnect at any time.
• Classes. If you join a teacher’s, tutor’s or school’s class, the class staff can see your name and the work you submit for that class. Your class rank is shown only to you, and only if you turn it on.
• Share cards. If you create a share card, anyone with its link can view it. A card shows the exam, a rounded score (or your goal), the date it was made and your invite link, but not your name, email address or school. Share cards are not listed in search engines.

Feedback. If you send us ideas, suggestions or question reports, you let us use them freely without compensation or obligation.

Infringement notices. If you believe content on the Service infringes your rights, follow our Copyright & Takedown Policy.

12. Third-party services

The Service relies on or links to services run by others, such as Google sign-in, Stripe checkout, embedded calculators, video platforms and external websites. Those services are governed by their own terms and privacy policies, and we are not responsible for their content, availability or practices.

13. Privacy and communications

Our Privacy Policy explains how we collect and use personal data. By using the Service you acknowledge that we will process your data as described there.

You agree that we may communicate with you electronically, including by email and in-app notices, and that electronic notices satisfy any legal requirement that communications be in writing. We send service and account messages (such as receipts, verification and security codes, trial reminders and changes to these Terms) as part of the Service. Students may also receive study emails, such as a welcome guide, early reminders to get started, a message if you have been away for a while, countdown reminders before a test date saved in your profile, and a weekly progress summary. Parents receive progress reports and alerts only if they turn them on. You can unsubscribe from study emails, newsletters and other marketing emails at any time using the link in each email.

14. Suspension and termination

By you. You may stop using the Service and delete your account at any time from your settings (Settings → Data & privacy → Delete account), after confirming a one-time code we email to you. Deleting your account cancels any active subscription immediately, ends paid access straight away and does not by itself give a refund for the current billing period. If you think you are eligible for a refund under the Refund Policy, request it before deleting your account.

By us. We may suspend or terminate your access, remove content, or refuse service, with or without notice, if we reasonably believe that you have breached these Terms or any incorporated policy, engaged in fraud or abuse, created risk or legal exposure for us or others, or if we are required to by law. Where reasonable and lawful, we will tell you why. We may also close free accounts that have been inactive for more than 24 months after emailing you a warning.

Effect. On termination your right to use the Service ends immediately. If we terminate for your breach, you are not entitled to a refund except where the law requires one. If we terminate without cause, we will refund the unused portion of any prepaid subscription period. Sections that by their nature should survive (including Sections 4 to 11 as to amounts owed and licenses granted, and Sections 14 to 21) survive termination.

15. Disclaimer of warranties

Some jurisdictions do not allow certain warranties to be excluded. In those jurisdictions, the exclusions above apply only to the extent the law allows, and you keep any statutory rights that cannot be excluded.

16. Limitation of liability

These limits are a fundamental part of the bargain between you and us and reflect the low price of the Service. They apply even if a limited remedy fails of its essential purpose. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, such as liability for fraud or fraudulent misrepresentation, for death or personal injury caused by negligence, or under consumer-protection laws that cannot be waived.

17. Indemnity

To the extent permitted by law, you (and, for a minor, the parent or guardian who accepted these Terms) agree to indemnify and hold harmless Prepvora and its owners, founders, officers, employees, contractors and agents from and against any claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of (a) your breach of these Terms or any incorporated policy, (b) your misuse of the Service, (c) Your Content, or (d) your violation of any law or the rights of any third party. We will notify you of any such claim and may control its defense.

18. Resolving disputes

Talk to us first. Most concerns can be solved quickly. Before starting any formal proceeding, you agree to email admin@prepvora.com with a description of the problem and the outcome you want. We will do the same before bringing a claim against you. Both sides will try in good faith to resolve the dispute within 30 days.

Arbitration. If the dispute is not resolved within 30 days, then, except as provided below, any dispute, claim or controversy arising out of or relating to these Terms or the Service (including their existence, validity, interpretation, performance, breach or termination) will be finally resolved by binding arbitration under the Arbitration and Conciliation Act, 1996 (India). The tribunal will consist of a sole arbitrator appointed by mutual agreement of the parties or, failing agreement within 30 days, in accordance with that Act. The seat and venue of arbitration will be the city of Prepvora’s principal place of business in India; hearings may be held online; the language will be English; and the proceedings and award will be confidential except as needed to enforce the award.

Individual claims only. To the extent permitted by law, you and we each agree to bring claims only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding, and the arbitrator may not consolidate claims of more than one person. Where applicable law permits, you and we each waive any right to a jury trial.

Exceptions. Either party may (a) bring an individual claim in a small-claims court or tribunal with jurisdiction, and (b) seek urgent injunctive or interim relief from a competent court to protect intellectual property, confidential information or the security of the Service. Nothing in this section prevents you from filing a complaint with a consumer commission, consumer authority, data-protection authority or other regulator, or from exercising any right under consumer-protection law that cannot be waived by contract. If you are a consumer resident in the European Union or the United Kingdom, you may also bring proceedings in the courts of your country of residence.

Severability of this section. If the class-action waiver is found unenforceable for a claim, that claim must be severed and heard in court, and the rest of this section still applies to all other claims.

19. Governing law and jurisdiction

These Terms and any dispute or claim arising out of them (including non-contractual disputes) are governed by the laws of India, without regard to conflict-of-laws rules. Subject to Section 18, the courts at the city of Prepvora’s principal place of business in India have exclusive jurisdiction. If you are a consumer, this choice of law does not deprive you of the protection of mandatory consumer-protection rules of the country where you live.

20. Changes to these Terms

We may update these Terms from time to time, for example to reflect new features, legal requirements or changes to our business. The version and effective date at the top of this page show when they last changed. If a change materially reduces your rights or increases your obligations, we will give you at least 15 days’ notice by email or in the app before it takes effect (unless the change is required sooner by law or to address a security or abuse risk). Continuing to use the Service after a change takes effect means you accept it. If you do not agree, you must stop using the Service and may cancel your subscription.

21. General

• Entire agreement. These Terms and the documents they incorporate are the entire agreement between you and us about the Service and replace any earlier agreement on the same subject.
• Order of precedence. If documents conflict, the Score Guarantee page controls on the guarantee, the Affiliate Program Agreement controls on the affiliate program, the Privacy Policy controls on personal data, and these Terms control on everything else.
• Assignment. You may not assign or transfer these Terms without our written consent. We may assign or transfer these Terms, in whole or in part, without your consent — including to a company, LLP or other entity that we form or that acquires or succeeds to the business — and we will tell you if we do.
• Severability and waiver. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions remain in full force. Our failure to enforce a provision is not a waiver of our right to do so later.
• Force majeure. We are not liable for any delay or failure caused by events beyond our reasonable control, including outages of hosting, payment or AI providers, internet failures, natural disasters, epidemics, war, government action or labor disputes.
• Relationship. Nothing in these Terms creates a partnership, joint venture, agency or employment relationship. There are no third-party beneficiaries, except that the persons protected by Sections 16 and 17 may rely on them.
• Language and headings. These Terms are written in English, which controls over any translation. Headings are for convenience only.

22. Contact and grievances

Questions or legal notices: admin@prepvora.com, or by post to Dhruv Shah, India (full postal address provided on request — email admin@prepvora.com). Complaints are handled by our Grievance Officer under our Grievance Redressal process.